WE SHIP WORLDWIDE. ALL PRICES IN US$
Timi, one of our earliest Stark Drive Backers received a nice surprise directly after christmas in Tahiti
Electric bikes are not so common on this island which is drenched in sun for a majority of the year and a definite contender for being able to supply all of their electric (and transportation needs) via 100% renewable sources, namely the sun. One of the barriers for these island inhabitants has been a lack of availability and a lack of affordability in terms of their electric bike choices.
These are two things that we endeavor to solve here at Stark Drive.
Price should not be a barrier to entry but getting bikes to an island in the south pacific is not without its challenges either, challenges that we meet head on at Stark Drive. One of the biggest things that has been somewhat a limiting factor for us here have simply been volumes. Although we have hundreds of backers around the world that have entrusted us with their hard earned savings for the reward of a fantastically well equipped electric bike, when we ship a single or a few units to any given country we are held somewhat at the mercy of the logistics terminals that our bikes arrive at. Although we prepay shipping charges in all instances, and in many instances to far away places the costs are higher then the 200 USD that we charge as a flat rate, once they arrive at any given port, its a whole different ball game as the local handlers that move and brake down the containers and ultimately readdress the package so that it can be handled locally do charge a fee that we do not see from our end. We are trying to improve this aspect of the customer experience and we hope that as volumes of Stark Drive increase, we will be able to ultimately eliminate this additional cost that is tacked on at the ports of entry. Flying Stark Drive to the final destination may seem like the ultimate solution to many however this is not without its challenges as airlines have very strict policies on high capacity lithium ion batteries which are a standard component of every Stark Drive unit. These are then marked as hazardous goods and it increases the shipping costs exponentially.
Timi Loves Stark Drive
I have just had the pleasure of speaking with Timi over the phone and ironically he mentioned that he was in Auckland, New Zealand when Stark Drive was transferred off the container ship from China to be loaded onto the container ship traveling to his home island in the south pacific.
Timi, has already had the chance to assemble and try out his Advanced bike and from his perspective he loves it, we hope to hear more from him in the coming days and will post anything that he sends us on our blog (with his permission) and we hope that we are able to enable anyone else in Tahiti the opportunity to own a solid electric bike to ease the flow of movement throughout this hilly region.
Thank you Timi for believing in our dream and backing our campaign even when we faced unexpected hurtles.
One of the benefits of being worldwide is that we have thousands of eyes following or progress and shipping 24 hours a day. Today we received word at about 230am Swedish time that bikes in the USA have cleared customs and that they were now moving forward to the final carrier for door delivery. More on this when it becomes available to us. We also have word that the EU bikes will ultimately be delivered by the carrier TNT for final door shipping for all our EU backers, more on this later.
Update on Batch 2
We will be posting an update on batch 2 soon with all the information as well as photos we know and its all good! the production is ongoing with all the major components for this batch having been ordered for the eventual 3rd week of January departure from the factory and ultimately having this batch leave China before the Chinese New Year which is a time when the entire country shuts down for about 2 weeks with people traveling home to their loved ones to ring in the New Year. We will post an update specifically on Batch 2 in the coming days.
From everyone at Stark Drive working around the world we would like to with everyone:
A Happy and Prosperous New Year, Dare to Dream and Dream Big!
CEO, Stark Drive LLC.
A very well done, professionally edited (at least from my perspective) Video of the assembly of two units of Stark Drive.
Finally an independent third party review that many have been asking about.
We want to take a moment to with everyone Happy Holidays and all the best for 2018!
Now that the bikes for Nordic backers have arrived and we have been able to get Stark Drive into the hands of several EU based backers, we had the pleasure of receiving some unboxing photos from the first ever backer of Stark Drive. You can see them below. Note how we are super proud of the organization and packing of the bike within the box. We are interested in the whole ownership experience of Stark Drive. While the assembly is not at all extensive as Stark Drive ships with the front tire removed for more efficient space utilization within the box.
Stark Drive Team
Stark Drive LLC
Below we have one of our early backers Manu describing his experiences backing not only Stark Drive but also a few words about crowdfunding in general and how Stark Drive has exceeded his expectations by delivering an ultra affordable travel mate in record time, especially when one compares it to competing projects/campaigns that he has backed in the past.
We want to wish Manu and his wife a merry christmas and we hope that he rides with pride knowing that he has helped us in achieving the altruistic goal of launching and making available the most affordable electric bike in the world.
Update: We have received images of the assembled bikes:
Another Swedish (Stockholm based) Backer has received his bike and he had a few words to say about Stark Drive (In Swedish).
We want to extend an extra huge THANK YOU to Alessandro whom is the first Swede to receive his Stark Drive electric bike but its actually a lot more then that. Alessandro is the first ever backer of Stark Drive on our crowdfunding launch through our own website after having our campaign on indiegogo under never ending review due to our lovely competitor Mate.bike filing a fraudulent DMCA claim against us oh so many months ago (February 23rd to be exact).
Alessandro, we really hope you love your new Stark Drive and remember we are here to help you if you have any questions and we would love to get your feedback when you have more of a chance to take our Fat Tire bike for a spin around Stockholm.
To our backers in South America, Merry Christmas as you have now all received your tracking numbers for delivery via DHL of your Stark Drive Electric Bike.
There seems to be some confusion over at the tracking website for these bikes as its reading that there is some type of hold up or delay in customs. I have just corresponded personally with our logistics team in China (whom apparently never sleep and work on the weekends) and they have stated that US bikes will be delivered before Christmas starting this week.
There was a bit of confusion about the delivery of the NORDIC bikes as Marsk believed that they could take a container and drop it for unloading which turns out to be illegal. This delayed the shipment by a day so they are destined to arrive at our shop on Tuesday December 19th. Once we receive them we will process all the bikes and send bills for Customs and Duty fees and then reship (in the event that the backer is not in EU) these bikes to their final destination. It pains me to say this next bit but being brutally transparent, we can not guarantee that they will arrive to all final destinations before Christmas.
The bikes were processed through German Customs last week after spending several weeks in the Netherlands waiting for processing and now that they have cleared customs they are being sent to Poland to receive their final tracking numbers to the end backers. A very long and frustrating process but a good lesson for the future of Stark Drive. Tracking numbers will be uploaded to your Stark Drive account, we are not yet aware of which carrier will be used. As long as you have paid your Duty and Customs fees, there is nothing more you need to do except be home to receive the shipment.
Stark Drive Team
Stark Drive LLC
On a recent trip I decided to do what most must do and pass the time browsing through the onboard shopping catalog on turkish airlines. While most must admit that pricing at airports can be a tad on the high side, it was really surprising to see the non electric folding bike pictured here for sale at ($490) that was about 25% more then our base model of Stark Drive ($399). Although this bike more matches the Stark Drive Mini we are launching next year for $299 which will makes this bike approximately 70% more expensive.
CEO, Stark Drive LLC
Wow, finally things are going right in terms of Batch 1 Deliveries! The EU Bikes have finally cleared customs and we will have local EU tracking numbers for those that have covered their duty/taxes early next week. Everyone has covered these fees! North America bikes have cleared customs and are waiting for UPS to pick them up from the port which will happen before December 16th. Nordic bikes have cleared customs and are being delivered to our Showroom and will be available for pickup (and of course reshipping in the event pickup not possible) as of Monday December 18th.
It is a wonderful Christmas for our Stark Drive Backers.
Thank you for all of you who believed in us and backed our dream to launch the most affordable and fully featured electric bike in the world.
Its officially under fully production. We have signed an agreement that the bikes must be completed and leave China before the Chinese New Year. Its a much larger batch of bikes this time which makes us happy. We firmly believe that once the first batch is in hands of our Batch 1 backers and being ridden around the world, the word will spread like gangbusters. We want to reduce the time between batches but for this we need a larger volume of backers so that we can hit the minimums our factory requires to get this unbelievable (Some mates refer to it as scam) pricing.
Stark Drive Mini
We have finalized the configuration(s) for Stark Drive mini. Once the prototypes hit Stockholm, we will start with our push to create the best informational/promotional video which we will eventually use to launch on Kickstarter early next year. We have learned a lot of lessons (some the hard way!) about how manufacturing works in china and the delivery times involved. These lessons will help us to build/manufacture/ship Stark Drive Mini in record time, not the year that some of our competitors might make you wait, to receive your rewards.
CEO, Stark Drive LLC.
We are both excited and frustrated over here. Excited because there is definitely progress being made with the deliveries, frustrated because it seems that in some cases customs clearance is taking an inordinate amount of time. I suppose from one perspective this is not unexpected considering its right around christmas and Black Friday (which at least in sweden turned in to Black Week) spending has surpassed all time highs meaning that even more must be imported into the respective countries further delaying any items already arriving.
These bikes arrived on the 18th to the EU to the distribution location, however after sitting there for over 10 days, late last week the logistics partner decided to move them to Hamburg to do the actual customs import, the first customs clearance was to clear at a higher level whereas the final clearance from within the EU actually determines values and collects all duties and taxes (which we have already paid). We have pasted a bit of the conversation with our logistics contact below where we are clearly very frustrated at the delays because they only here from one of us whereas we are hearing from hundreds of people every day.
We dont have a finalized date for when these bikes will clear EU customs but please know that everyone has paid the EU DUTYS and TAXES and this information is already in the hands of our logistics partner so once they clear customs they are shipped directly with no delay.
USA / Canada
The bikes can be tracked at the following link:
We expect this import to go much more smoothly. ALL UPS tracking numbers have already been added to the backers accounts so as soon as its clears customs it goes directly out by UPS to the final backers.
South Pacific / South America
Your bikes have been shipped many of you have already contacted us after receiving your BL for the delivery and most of you have already been emailed from the local logistics departments in preparation to receive your bikes. The same in south america. If you have any questions about this fire us off an email.
Sweden and Northern Europe Bikes (Iceland etc)
Seems the only thing going according to schedule for us is the Swedish delivery. We received the call last Wednesday about the arrival of these bikes to the port and the delivery is currently set for the 15th of December. Once we get them, we will reship those that require reshipping to the final backers after we confirm that the duties and taxes we prepaid are compensated. Along with this shipment comes the prototype Stark Drive Mini which is the next phase of our Master Plan You can read about by clicking on the link.
We know the updates have been somewhat sparse recently but thats not because nothing is happening, quite the opposite, we are trying to coordinate the delivery of hundreds of bikes, checking addresses, phone numbers, status of taxes paid and in rare occasions fixing addresses where people have moved etc. Please know that we are finally after months of delays in the home stretch for batch 1.
CEO, Stark Drive LLC.