Crowdfunding Reward Delivery
Where do you deliver rewards?
Stark Drive delivers rewards worldwide. (However currently not to the Arctic or Antarctica)
When do you plan to deliver reards?
Our manufacturing partner and Stark Drive LLC have a frame agreement signed and they are ready to produce as soon as we transfer funds. Our anticipated delivery for our early bird backers is Fall 2017 (Batch 1).
Will there be any taxes, duties, or other costs when i receive my bike?
The backer will be responsible for any additional costs that your government authority imposes on Stark Drive. The good news is that the bike is unbelievably affordable at only 399 USD for the base model which means that any additional costs will be marginal and all of our paperwork will clearly state only your purchase price when shipped to you. Sweden imposes only a 6% tax rate on electric bikes and the USA currently imposes 0% additional import duty.
You can see here for more information about your countries tax regulations.
I live in Stockholm! Can i get the reward from you directly?
Unfortunately, all rewards need to be shipped directly from our manufacturer to the customer so it will not be possible to pick the reward up from our offices in Stockholm, Sweden, but your welcome to come by say hello and try Stark Drive out.
How much do you charge to ship my reward?
For our launch campaign, we are charging 200 USD to any country in the world for shipping. We have embraced the direct-to-customer model of shipping and this works well with a crowdfunding campaign.
Does this need to be assembled at a Bike Shop or can i do it?
Stark Drive arrives to your home 95% assembled. You will only need to attached the handlebars and front wheel, this is very easy to do but with anything else we would recommend you take it to the professionals if you are worried. It’s important that the wheel is attached properly as the front brakes depend on it.