Facebook and their 'Account Protection'


Hello Backers

Many of you noticed that our facebook page had been disabled for several weeks coinciding with my trip to China. You see while in China, facebook was completely blocked and to get around that I did what many 'foreigners' do and used a VPN. Even with the VPN the connection was glacially slow and it was near impossible to load pages, post updates, etc.

This was the same problem that was happening when I tried to post updates via our website. Recently it was in the news that Apple (spoiler: I own an iPhone) removed all VPN apps from their app store to comply with chinese regulations.

A VPN or Virtual Private Network is a method used to add security and privacy to private and public networks, like WiFi Hotspots and the Internet. VPNs are most often used by corporations to protect sensitive data or in my case to get around the Great Firewall of China.

On returning to Sweden I tried to sign in and it worked up until i hit a refresh and suddenly I was logged out of Facebook and my account was disabled. I immediately contacted facebook to try to determine why and was given the run around in terms of pages and verifications and such that they like to put you through. They finally asked me to upload a photo of myself.

The process to protect my account took several weeks to resolve and im not sure exactly what Facebook is protecting. Facebook has no access to my bank account, website or anything which i personally would call 'sensitive' but who am i to criticize. What I will criticize is the handling of the procedure to re-verify onesself.

We used to advertise with facebook as well, we wont be doing that at least in the near term. We were spending hundreds of dollars weekly to put the word out about Stark Drive and suprisingly i did receive an actual call from the advertising department at facebook but their answer was that they have no connection to nor anyway to contact the 'verification team' and that i would have to wait and in some cases this could take months.

As a customer, im really shocked at this treatment and that even though they called me and verified it was me signing in that they didnt care enough to do anything about it.

Take a facebook account or 'lack of one' with a grain of salt, they seem to be overloaded with thousands dare i say millions of verifications when someone dares to leave their home city.

More info on the first delivery of Stark Drive coming soon. It was just loaded on the carriers vehicle today.


CEO, Stark Drive LLC.