Brazil / Peru / Argentina Bikes Get Final Tracking Numbers

To our backers in South America, Merry Christmas as you have now all received your tracking numbers for delivery via DHL of your Stark Drive Electric Bike.

USA/CANADA Shipment

There seems to be some confusion over at the tracking website for these bikes as its reading that there is some type of hold up or delay in customs. I have just corresponded personally with our logistics team in China (whom apparently never sleep and work on the weekends) and they have stated that US bikes will be delivered before Christmas starting this week.

Nordic Bikes

There was a bit of confusion about the delivery of the NORDIC bikes as Marsk believed that they could take a container and drop it  for unloading which turns out to be illegal. This delayed the shipment by a day so they are destined to arrive at our shop on Tuesday December 19th. Once we receive them we will process all the bikes and send bills for Customs and Duty fees and then reship (in the event that the backer is not in EU) these bikes to their final destination. It pains me to say this next bit but being brutally transparent, we can not guarantee that they will arrive to all final destinations before Christmas.

EU Bikes

The bikes were processed through German Customs last week after spending several weeks in the Netherlands waiting for processing and now that they have cleared customs they are being sent to Poland to receive their final tracking numbers to the end backers. A very long and frustrating process but a good lesson for the future of Stark Drive. Tracking numbers will be uploaded to your Stark Drive account, we are not yet aware of which carrier will be used. As long as you have paid your Duty and Customs fees, there is nothing more you need to do except be home to receive the shipment.

Sincerely
Stark Drive Team
Stark Drive LLC